Privacy Policy.
Last updated: September 2026 • Compliant with DPDP Act & GDPR
Peakoo Agency we respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines what information we collect when you visit peakoo.agency, submit an inquiry, or engage our digital services, and how that information is safeguarded.
1. Information We Collect
A. Information You Provide: When submitting a project brief or messaging us on WhatsApp, you provide your name, business name, phone/WhatsApp number, email address, and project requirements.
B. Automatic Technical Data: When browsing our site, general non-identifying technical data (such as browser type, device information, and interaction analytics) may be collected to help improve website performance.
2. How We Use Your Information
Your information is used strictly for legitimate business and client fulfillment purposes:
- Responding to your project inquiries and preparing proposals
- Direct project communication and milestone updates via WhatsApp and email
- Managing authorized advertising and website development deliverables
- Invoicing, tax compliance, and client support
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. Data is shared only with trusted operational providers necessary to deliver our services (such as WhatsApp for direct messaging and secure cloud infrastructure hosting) under strict confidentiality.
We maintain SSL/TLS encryption and strict administrative security controls to safeguard your data against unauthorized access.
4. Your Privacy Rights
Under applicable privacy frameworks (including the Digital Personal Data Protection Act and GDPR), you have the right to:
- Request a copy of the personal information we retain about you
- Request corrections or updates to your details
- Request the deletion of your contact data from our records
- Opt out of marketing communications at any time
5. Grievance Officer & Contact
If you have questions or data requests regarding this Privacy Policy, please contact our grievance officer: